Security & trust
Everything your procurement and security teams need, in one pack.
Buying enterprise software means running a gauntlet of security questionnaires, POPIA checks, SLA reviews and legal sign-off. We have gathered the documents your procurement, security and legal teams ask for into a single pack, so due diligence takes days, not weeks. Request it below and we will send it through — under NDA where you need one.
Security overview · POPIA statement · SLA terms · Data processing agreement (DPA) · Uptime & backup summary · Provided on request, under NDA where required
What’s inside
One request, one pack. Everything below is documented and ready for your teams to review, so you can complete due diligence without a dozen back-and-forth emails.
Sensitive documents are shared under NDA. We publish only verifiable claims; where any certification is in progress it is stated as such. SSO is shipped and in use.
- Security overview — controls, access model, encryption and audit trail
- POPIA statement — data residency, consent, retention and deletion
- SLA terms — service levels, support and responsibilities
- Data processing agreement (DPA) — our role as operator
- Uptime & backup summary — resilience, backups and disaster recovery
Who it’s for
Answers for every desk it has to cross
Security teams
The security overview covers SSO, role-based access, encryption in transit and at rest, and the immutable audit trail.
Legal & privacy
The POPIA statement and DPA set out data residency, our operator role, consent, retention and deletion.
Procurement
SLA terms plus the uptime and backup summary give you the service and resilience picture to sign off on.
Documented, honest, and available on request
Everything in the pack reflects what we can actually evidence. Our controls are documented and available for review; SSO is shipped and in use; and any certification or attestation that is in progress is described plainly as in progress, never claimed as complete.
Need something specific for your questionnaire? Tell us and we will address it directly.
Before you ask
Procurement kit FAQ
How do we get the kit?
Request it via our contact page. We will send the pack through, under NDA where you require one.
Is there an NDA?
Sensitive documents are shared under NDA. Let us know your requirement and we will accommodate it.
Can you complete our security questionnaire?
Yes. The pack answers most standard questionnaires up front, and we will address anything specific your teams need directly.
Does the kit include a DPA?
Yes. A data processing agreement setting out our role as operator is part of the pack for your legal team.
Do you claim any certifications?
We publish only verifiable claims. Controls are documented and available for review; any certification in progress is stated honestly as in progress.
Request the procurement kit
Get the full pack for your teams, or book a walkthrough with our specialists.
Book a demo