Security & trust
Available when the site is — even when the network isn’t.
Your branches do not stop because a connection drops. An incident still happens, a count still needs doing, an inspection is still due. MiMs is built for real operating conditions: offline-first capture so the field never loses work, resilient hosting in South Africa, regular backups and documented disaster recovery. Data captured in a coldroom or a yard with no signal is saved on the device and syncs the moment the network returns.
Offline-first capture · Hosted in South Africa · Regular backups · Documented disaster recovery · Automatic sync on reconnect · Uptime & backup summary available on request
Built for real operating conditions
Resilience where your work actually happens
Offline-first capture
Inspections, incidents and counts are captured on the device and stored locally when there is no signal — nothing is lost.
Automatic sync
The moment connectivity returns, captured work syncs to the platform automatically, with no manual re-entry.
Resilient hosting
Hosted in South Africa on resilient infrastructure, keeping the platform available and your data close.
Regular backups
Your operational record is backed up regularly so it can be restored if the worst happens.
Disaster recovery
Documented disaster-recovery procedures define how service and data are restored, not left to chance.
Uptime & SLA terms
Our uptime and backup summary and SLA terms are documented and available on request for your review.
In the field
- Offline-first capture on mobile
- Local storage when there is no signal
- Automatic sync on reconnect
In the platform
- Resilient hosting in South Africa
- Regular backups
- Documented disaster recovery
We quote uptime we can stand behind
We publish only verifiable claims. Rather than advertise a headline figure we cannot evidence, our uptime, backup and SLA terms are documented and available on request. Any improvement or certification in progress is described honestly as in progress. SSO is shipped and in use.
Need our SLA and DR summary for a procurement review? Ask, and we will provide it under NDA.
What operations teams ask
Availability FAQ
What happens when a branch loses connectivity?
Capture continues. Work is stored on the device and syncs automatically once the connection returns — no lost inspections, incidents or counts.
Are backups taken?
Yes. Your operational record is backed up regularly, and documented disaster-recovery procedures define how it is restored.
Do you publish an uptime figure?
We provide our uptime, backup and SLA terms on request rather than advertising a number we cannot evidence. We publish only what we can stand behind.
Where is the platform hosted?
In South Africa on resilient infrastructure, keeping your data in-country and close to your operations.
Can we get the SLA and DR summary for procurement?
Yes. They are included in our procurement kit and available on request under NDA.
See offline-first capture in action
Book a walkthrough, or request the procurement kit for our SLA, uptime and DR summary.
Book a demo